When Will I Receive My Refund?

We know you’re eager to get your refund and here’s what to expect:

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Refund Timeline

• Once your return is delivered to our warehouse, please allow 5–7 business days for your return to be processed.
• During peak seasons (Fall/Winter), processing times may extend to 10–14 business days.

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After Processing

• Once your return is processed, your refund will be issued to your original form of payment.
• You will receive a confirmation email once the refund has been completed.

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When Funds Appear

• After the refund is issued, it may take an additional 3–5 business days for the funds to appear in your account, depending on your bank or payment provider.

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Important Notes

• Shipping fees and return label costs (if applicable) are non-refundable.
• Refund timing may vary depending on your financial institution.

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Need Help?

If it has been more than 10 business days since your return was delivered and you have not received an update, please contact us at [e-mail] and we’ll be happy to help.