What Is Hestra’s Exchange Policy?

Hestra does not offer direct exchanges for online orders.

Instead, exchanges are handled through a return + reorder process.

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How Exchanges Work

To exchange an item:

1. Return your original order for a refund
2. Place a new order for the desired size, style, or color

This ensures you get the item you want as quickly as possible, without waiting for processing or restocking.

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Important Notes

• All exchanges are subject to availability
• Exchanges are handled at the discretion of Hestra Gloves
• Items must meet return requirements:
  • Unused and unworn
  • In new condition
  • Tags attached
• Items purchased with a Discount/Pro Code are not eligible for return or exchange

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Why Hestra Uses This Process

Hestra uses a return + reorder system to:

• Avoid delays in getting you the correct item
• Ensure accurate inventory availability
• Provide a faster overall experience for customers

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If You Purchased from a Retailer

• Exchanges must be handled through the original retailer
• Hestra cannot process exchanges for items not purchased directly from their website