What Is Route Package Protection & Why Does It Matter?

We offer Route Package Protection to give you extra peace of mind when placing an order.

---

What Is Route?

Route is an optional shipping insurance you can add at checkout that protects your order in case it is:

• Lost in transit
• Stolen after delivery
• Damaged during shipping

---

Why It Matters

Once your order leaves our warehouse and is in the hands of the carrier, delivery is out of our control (we like to call it being left up to the shipping gods).

Adding Route helps ensure that if something goes wrong, you’re covered and can get a resolution quickly, without the back-and-forth.

---

What Happens If There’s an Issue?

If you purchased Route and run into a problem:

1. File a claim directly with us at - [e-mail]
2. Claims are typically reviewed and resolved quickly
3. You may receive a replacement or refund, depending on the situation

---

Is Route Required?

• No, Route is completely optional
• You can choose to add or remove it during checkout

---

If You Don’t Add Route

If Route is not selected:

• We’ll still do our best to help
• However, lost or stolen packages are not guaranteed to be replaced or refunded

---

Bottom Line

Route is a simple way to protect your order and avoid headaches if something unexpected happens during delivery.